Award Winning I.T. Services In Jacksonville, Florida For Over 17+ Years
  • Instant live support request response
  • Perfect for offices with between 4 to 65 computers
  • Unlimited support without hourly fees
  • Eliminate ransomware and down time
  • We already know and support your software
  • A complete team dedicated to your success
  • More time to run and grow your office
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Managed IT Services In Jacksonville, Florida:
Is Your Current IT Company S-L-O-W To Respond, Constantly Dropping The Ball, Or NOT Being Proactive With Cyber Security And Backups?

Give us a call and let us show you what fast, competent and proactive outsourced managed IT services should be for your office in Jacksonville.

What's The Experience Like?
How Does It Work?
Free IT Analysis
Meet with one of our IT Solution Engineers who will perform a detailed review of your network and get to know your IT needs.
Solution Presentation
Our Solution Engineers will show you what we found during our analysis and show you options for how we can improve your life and make you more secure.
Kick-off Meeting
Let's jump into action! Our team will set expectations and give you a timeline so you know exactly what will happen and when it will be accomplished.
Our Solution Engineers will upgrade your systems with optimal solutions that work, done at your convenience, with the least interruption possible.
Strategic Review
Beyond just support, our account management team helps you make proactive IT decisions so you can stay ahead. Plan. Budget. Execute. All done for you your way.
What can you expect?
  • Sleep Better At Night – Around-the-clock monitoring and proactive response to ensure maximum uptime.
  • Stay Ahead – With us on board, you can finally get ahead on technology, cyber security, and compliance.
  • Higher Profits – With a more efficient staff, technology that works better, more time to run the office, and less down time… it’s hard not to be way more profitable with us involved!
  • A Solution Made For You – With a specialization in small to mid-size offices with between 4 and 65 computers we are able to offer the most comprehensive solution available at a price you can afford. We bring the best value in managed IT services and IT support because we are purpose built just for you.
  • Make Friends With The Elephant – Ransomware, data breaches, reputation damage, lost data, server failures, employee sabotage, compliance audits, and the unknown… We know every elephant in the room and how to stop them from trampling on your business.
  • A Budget You Can Count On – Flat rate all inclusive pricing helps you eliminate the budgeting nightmares and unexpected bills.
  • A Complete Technology Solution – We provide every aspect of technology management that today’s small to medium sized offices with between 4 and 65 computers need: IT, websites and internet marketing, phone systems, technology vendor management, compliance, EMR/EHR guidance, and more.
What IT Services Are Provided?
Managed IT Services
You run the office… We’ll manage the technology.
You rely on your computers everyday for your business, so ensuring they’re always up and running is essential. Our team will monitor, protect, and support your entire fleet of workstations, servers, and network equipment ensuring they’re always operational and available to your team. We’ll keep a detailed inventory, deploy industry-leading anti-virus and anti-malware software, provide fail over solutions for when the worst case scenario happens and install critical security patches and updates on a regular basis.
Cyber Security
Failure is not an option. We keep your company’s data safe from harm.
On Call’s 24/7/365 monitored multi-layered approach to cyber security delivers an affordable instant defense for your health care office in today’s world of persistent threat. Today’s cyber attacks are getting through and more dangerous than ever. Ransomware, data breaches, data theft, rogue actors, data loss, and identity theft are all challenges you face on a daily basis. On Call’s cyber security first approach gives you the defense you need paired with proactive fail over solutions that have you covered under all scenarios. Today, this approach is no Cadillac, it’s permission to play for even small single health care provider offices. Failure is not an option with the average cyber incident cost in the hundreds of thousands.
Cloud Solutions
Our solutions are fully scalable and available for a flat-rate fee.
As an experienced cloud integrator On Call can help you with more than just Office 365. Our team is experienced with everything from Virtual Server infrastructure to complete private cloud deployments and migrations. We already know your software and can help you make business critical decisions about the switch. We also know and understand how compliance and cyber security plays into the cloud and whether you are ready for it or if staying on-premise is a better option. We even provide cloud phone systems, website and internet marketing support, and multi-facility data sharing solutions. If your IT needs are pointing you to the cloud, we can hold your hand and walk with you for the journey up.
IT Consulting
Got a big IT project in mind? On Call can help. With over 30 different IT related certifications throughout our staff we have the on staff expertise to help you make your next migration, installation, upgrade, or virtualization a success.
Data Backup Solutions
Is having your data backed up enough? With today’s busy offices being stretched to their limits with productivity many offices cannot afford days of down time when servers and business critical computers crash. Hardware fails, viruses happen, and Windows updates sometimes corrupt entire systems. Do you have a plan in place to quickly recover? Do you have the ability for servers to fail over? When was the last time you actually checked to see if your backup was even working? If your backups are dusty and over looked it’s time to wake up and do something about them before the inevitable failure happens. We can help. Give us a call and schedule a complimentary backup checkup today and let’s all sleep better tonight knowing your safe.
Internet Marketing
From full service website design to breaking through the noise on the internet. We help you find your voice and stand out in today’s busy world so you can achieve your goals. Our internet marketing professionals include a full staff of website designers, pay for click specialists, graphic designers, and social media gurus. If the traditional marketing company has let you down, give us a call to learn more about our data driven approach to success.
How We Help Local Jacksonville Offices Just Like Yours:
Dr. Bruce Hartwig’s Office Finds The Trusted IT Support They Need

For years, Nancy Chase, practice manager for Dr. Bruce Hartwig’s office led a double life – managing the busy practice located inside St Vincent’s Medical Centre Riverside and managing the computer network for the practice. As time has gone on, Nancy has seen the practice’s needs transition from basic to completely reliant upon computers. As compliance guidelines have become more complex, cybersecurity concerns have become real, and day to day usage of the computers shows no signs of slowing down, Nancy knew she needed help.

The computer needs of the busy practice ultimately left her with a decision: Manage the practice or manage the computers. It was an easy decision to make, but whom to outsource her IT Management to was not an easy decision. Luckily, Nancy had a friend at a fellow medical practice refer her to On Call Computer Solutions. After a quick and easy phone call, Nancy had one of On Call’s professional Solution Engineers come to their office in order to conduct a free 27 point IT Systems Security And Performance Assessment and come up with a perfect, affordable plan to get the practice the help it needed at an affordable price. The result was Nancy could finally focus her time on what she was best at: Managing the practice, helping Dr. Hartwig to see more patients, be more productive, and even go home on time once in a while thanks to a computer system that is always running right without drama and lost hours trying to troubleshoot complex problems.

Northeast Internal Medicine Finds IT Safety And Stability After Years of Struggle

When Dr. Elyssa Blissenbach’s office needed IT help, they chose to take advantage of our free 27 Point IT Systems Security And Performance Assessment. With an aging network, an unreliable IT company, and serious security and compliance concerns On Call was able to quickly jump into action. On Call created a plan of action to take the network from old, unstable, insecure, and not backed up to an optimal state of health backed by 24/7 network and security monitoring and solutions that actually work such as managed and monitored backup and failover, an enterprise-grade firewall, and an award-winning support team that is always there quickly when needed.

Today their office network runs fast and reliably, is completely secure, and allows Dr. Blissenbach and her team to see more patients, bill more reliably, access computers from outside of the office securely, and get any technical issues resolved much faster than ever before.

7 Big Reasons Why Offices In Jacksonville, Florida Outsource Their Computer IT Support And IT Services To Us:

We Respond Live, Our Support Team is Right Here In The U.S.A. and We Have An Engineer Working On Critical Emergencies On Average Within 10 Minutes Or Less.

The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving an emergency problem is under 10 minutes. Even non-emergency service incidents are typically resolved within less than 1 hour. We know you’re busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.

No Geek-Speak.

You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!

100% No-Small-Print Satisfaction Guarantee.

Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free.

All Projects Are Completed On Time And On Budget.

When you hire us to complete a project for you, we won’t nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and on budget, with no excuses.

Lower Costs, Waste, And Complexity With Cloud Solutions.

When you hire us to complete a project for you, we won’t nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and on budget, with no excuses.

We Won’t Hold You Hostage.

Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, we’ll provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so YOU can understand it. We keep our clients by delivering exceptional service — not by keeping them in the dark.

Peace Of Mind.

Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security, and backups.

FREE Report