IT Services

On Call Computer Solution is a recognized local provider of Managed IT service services. Our IT service team comprises of qualified IT professionals that include computer network engineers, executive level technology strategists, help desk technicians, CIO level consultants, etc., in addition to an array of technology-based tools.

The Major Areas We Focus In Are:

Managed IT Service: The largest division at On Call is our dedicated Managed IT Service division. This area of our company focuses on keeping our client organizations running smoothly day in and day out by providing a wide array of outsourced IT Services and outsourced solutions which combine to give our clients higher levels of reliability, stability, security, and an overall improved IT experience day in and day out. By combining many best in class solutions with our award winning service On Call is able to reduce down time dramatically while saving our clients money through cost effective scalable solutions and experienced implementation practices.

Server Support: Our emergency server support division is the IT 911 you need in case of emergency. Our Tier II and Tier III network engineers are On Call (pun intended!) 24/7/365 ready to respond to client server emergencies with a 1 hour or less response time guaranteed (agreement required). For those not currently a client of ours have no fear! We still have fantastic response times and most importantly the senior level expertise you need when you find yourself in the middle of a network emergency. When your servers are giving you problems and nobody else can figure out how to fix them it’s time to call On Call.

Superstar IT Consulting: Sometimes finding the right answer really is the hard part. At On Call we have managed technology in hundreds of industries from medical and legal to automotive manufacturing. We have worked with clients as large as Mercedes Benz and various government organizations to companies as small as part time wedding planners. We understand technically complex compliance issues such as HIPAA and HITECH and we also understand working within limited budgets in smaller non-profits. Our Superstars have expertise in three primary areas: 1) IT Consulting 2) Business Operations Consulting 3) Marketing Consulting. No matter where your organization stands today our Superstar IT Consulting can help you get where you want to be tomorrow – within budget, on time, and performing the way you want it to. We challenge you to challenge us with your technology problems and let us show you how we bring our clients to solvency.

Data Backup Solutions: When was the last time you actually checked your backup? If that question makes you uneasy in any way we would like to invite you to give us a call for a free network backup audit. Too often backup falls on “someone else’s” shoulders and the inevitable happens: a data erasing disaster at the worst possible time. Money can fix a lot of things but it can’t fix what isn’t there. At On Call we provide a complete array of data backup solutions including data level backup, bare metal backup, virtualization, cloud backup, real time fail over and redundacy, and more. Every organization has different data backup needs so each situation is different. If it’s been a while since your organization thought about backup it’s time to give us a call. The consequences of data loss, even a small one, could cost you tens of thousands of dollars or more and it can be easily avoidable. Give us a call to find out more.

Cloud Solutions For Business: Wondering if the cloud is right for your organization? At On Call we help our clients figure it out. For some organizations the cloud is a fantastic solution to getting enterprise level solutions into smaller organizations who otherwise would not be able to afford managed technologies such as hosted exchange email, Microsoft Office, business telephone systems, and virtualized servers. For others the cloud is absolutely the wrong choice and can cause major slow downs in operations and frustration for power users. Often there is a happy medium where the best solution may be some cloud solutions and some on-premise solutions. Every organization is different but at On Call we offer a wide array of hosted cloud solutions from the best vendors in the industry such as Rackspace, Godaddy, Microsoft, Polycom, FreedomIQ, VMWare and others. With 99.9999% up time guarantees, rapid deployment, user by user scalability, and scalable cost cloud solution alternatives are always worth reviewing to see if they are the right fit.

Email and Spam Solutions: Tired of getting SPAM? We understand the feeling. At On Call we do email differently. Whether you have an on-premise Microsoft Exchange server and are tired of SPAM getting through or you want your email, and other Outlook data to syncronize properly to all of your smart devices we can help. Our complete SPAM shield service gets rid of the SPAM and virus emails while still allowing complete control over your quarantined items. Need a way to backup and archive emails for an extended period of time (such as HIPAA mandated 7 year retention)? We can help. Our cloud email archiving service allows your email to stay securely archived while not clogging up your inbox. Need a more secure way to send your email? We can help with that too by providing fully encrypted end to end communication solutions that meet or beat today’s standards. To learn more, give us a call today and ask to speak with one of our email engineers.

Computer Repair: Tired of the old computer repair guy never fixing things right the first time? Our computer repair experts are anything but a bunch of geeks. Our network engineers are the same folks who perform computer repair for all of our commercial clients on site. This way you never have to worry about a computer fix breaking the rest of your network. Our engineers are expereinced in virtually every different make and model of computer including repairing Mac’s and we even sell new computers and equipment so that you never have to go anywhere else to solve your problem and you always get the right computer solution.

Website Design: Not getting the results out of your website you had imagined? Are you getting told that your website is looking old and outdated? We can help. At On Call our Website Design and Internet Marketing division has been producing websites that truly convert cold prospects into hot leads for over eleven years. With 500+ sites created since 2003 few companies have the experience and vast portfolio that On Call does to be able to create a website that truly works the way you want it to. Best of all, On Call doesn’t require thousands of dollars up front to start and provides unlimited changes, hosting, email, and domain name renewal are included at no additional cost. Even better, we utilize a complete content management system that allows you to make changes if you want to on your own without knowing any code! If you are tired of your current website not delivering the goods we would like to invite you to give us a call today to learn more about having a new done-for-you website by On Call Computer Solutions.

Internet Marketing: One of our favorite sayings around the office is “If you build it, does not mean they will come.” From a baseball field to your company on the internet the bottom line is that you can’t get 10,000 screaming fans without letting them know you are here. Internet Marketing is often times the missing link in the chain between significant growth and sitting idle. With so many options (and sketchy telemarketers pounding your phones!) how on earth do you get clarity through all the much to make cost effective moves that produce significant ROI? Leverage our experience: Since 2003 On Call has been providing both internet marketing services and Superstar advice on internet marketing with a proven track record of client growth to prove it. In fact, On Call has developed it’s own prorprietary methodology for those who wish to significantly improve the amount of leads coming in through their website for those who are truly interested in growth. If this is you we would like to invite you to give us a call or fill out the form on your right to get a 2 free hour consultation on internet marketing where we can begin to help you understand why your performance is what it is and what we can do to improve it in order to gain significant long ter ROI on your marketing investment.

Voice Over IP Telephone Solutions: Tired of those old dirty business phones on your desk? Are you a small business that needs to look like a big business but can’t afford that expensive business phone system? Do you have multiple offices and want to be able to tie them together in one phone system? We can help. Our Voice Over IP Telephone Solutions offer amazing flexibility, scalability, and features at a fraction of the price of traditional on-premise phone systems. Always wish you had an extension at your house? Now you can at no additional cost. Wish you could record all of your phone calls for monitoring and quality assurance? Now you can. Want to have a cool color touch screen business phone to look more professional? We can give you the latest in color touch screen Polycom technology. No matter what your phone system needs may be we can help. Give us a call today or fill out the free consultation form on the right to learn more.

Confused About Choosing An IT Service Provider?

What every business owner must know about chosing computer it guy

Are you researching IT companies and struggling to figure out the difference between them in order to make the right decision? We feel your pain.

After serving thousands of business clients through more than a decade we have learned that it is hard to know how to tell what provider will be great and what provider could lead to disaster later.

President and CEO of On Call Computer Solutions, Michael Frieder, has authored what is considered by many as the definitive guide to choosing the right computer services company for your organization. Having built and run one of the most successful IT Management Firms for small business on the east coast, Michael personally gives his recommendations from the inside on what to look for in your next service provider. He will show you how to shop like a pro and know the difference between who will do a great job at managing your technology and warning signs to watch out for that your provider may be an amateur leading you to disaster and down time later. Want to learn more? Click here to learn how to get a free electronic copy right now…

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