What Our Clients Think

“Despite having a larger very credible vendor we began to notice that their response to smaller issues was beginning to become more and more delayed. When even simple questions began to take days to answer we knew that it was time to revisit the market to see what our options were. We interviewed several of the areas larger I.T. companies and were very impressed with what the local market had to offer. One company in particular, On Call Computer Solutions, spent a great deal of time with us getting to know our system very thoroughly, utilizing special network analysis software, and taking a lot of time to hear and understand our needs and desires from an operations perspective. I had never seen an I.T. company be more thorough with anything and it was nice to see a company who understood listening to its potential clients from both a technical and non-technical perspective. After a few days of working with their internal engineers to create a customized management solution for us, I was shocked to learn that they had discovered our server had 2 out of 3 hard drives going bad in it and we were in imminent danger of a server crash. This was something that no other vendor picked up on. In fact, our current service provider at the time was supposed to be “monitoring the network” for exactly this kind of issue. The On Call representative took the time to pull the front cover off of the server and show me how the server hard drive lights were blinking yellow and needed to be fixed as soon as possible… something that my previous company did not pick up on and could have caused very serious problems. After reviewing all of our options I recommended to our board that we choose On Call as our Trusted Technology Advisers. Since our onboarding, we have been very pleased with our choice. Our server was very quickly repaired easily and without downtime under guidance from On Call and we have fixed various issues and addressed cybersecurity concerns around the office. Best of all the thoroughness we witnessed during the interview process carries through to all aspects of their company. They respond quickly to all issues, not just major ones, and are a great partner to count on when we have technology questions along with basic repairs, maintenance, and upkeep. After learning about On Call’s special niche in the construction and contracting industry we have chosen to endorse On Call Computer Solutions as our official Technology Company of choice and we regularly pass this recommendation on to our members. We are extremely pleased with their service and would highly recommend them to any organization looking for the best and most cost effective solution to managing computer technology and websites.”

“And they have always worked quickly and effectively to resolve IT issues in our office. They are always accessible with a phone call or email and are always ready to discuss any computer and technology issues that arise and explore cost-effective solutions. In this day and age if you are going to run a succesful multi-million dollar business your operations are relying on computer technology. We rely on On Call Computer Solutions and have for years.”

“They provide us with several of their hosted services which includes Hosted Exchange Email, Custom Active Sync Integration, and Website Hosting. We also do all of our computer equipment purchasing through them because of their ability to be as helpful as a local company while having the buying power of the big companies. In fact, we often times find ourselves spending less money with On Call than we would at the big box stores because they know just what we need. Despite being a 6 hour drive away we have also been impressed with their IT phone and remote support capabilities and can safely say that even if you are not in the same city as one of their offices you can still benefit from the awesome computer services that On Call has to offer.”

“And ready to help at any time we needed them, which is extremely important to our law practice. On Call has always analyzed the situation and helped us make decisions based on what would be best for our firm. With On Call we have a technology partner that has truly grown with us and allowed us to go from a state of technology paralysis to an ability to leverage technology as a competitive advantage that has allowed us to grow.”